About Us
Broadvoice is a privately owned communications company headquartered in Northridge, California, specializing in Voice over Internet Protocol (VoIP) services. Founded in December 2003, the company offers cloud-based telecommunications solutions tailored for small, medium, and enterprise businesses across the United States.
Key Services and Products:
- Cloud PBX: Broadvoice provides a cloud-based phone system that integrates business phones, video conferencing, texting, and collaboration into a single application. This solution enables businesses to connect with customers and team members from any location, offering features like unlimited calling, call recording, and auto attendants.
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- b-hive Communicator: An all-in-one platform facilitating calling, video conferencing, texting, and collaboration using a business number. It includes functionalities such as screen sharing, voicemail, and is compliant with HIPAA regulations.
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- Cloud Contact Center: In partnership with GoContact, Broadvoice offers call center software designed for small and medium-sized businesses, aiming to enhance customer experience through efficient contact center solutions.
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Company Evolution:
Initially established as a pager company named Rampage Cellular in the early 1990s, Broadvoice transitioned into the VoIP sector over time. In 2012, Phone Power acquired Broadvoice and subsequently rebranded itself under the Broadvoice name. The company has expanded its technological capabilities and market presence through strategic acquisitions, including XBP in 2017, YipTel in 2018, and GoContact in 2021.
Broadvoice's comprehensive suite of cloud-based communication services is designed to meet the diverse needs of modern businesses, providing scalable and flexible solutions to enhance connectivity and collaboration.